1. Definitions
«Account» means your user account with Botami. «Personal Data» means any information that identifies you directly or indirectly. «Service Providers» refers to trusted partners such as hosting or payment providers who assist in operating the Botami platform.
2. Information We Collect
We collect data you provide directly, data generated automatically, and data from integrated services:
- Account data (name, email, company, billing details)
- Shop data (store name, catalogues, orders, digital goods)
- Usage data (IP address, browser type, session duration)
- Cookies and analytics information for service improvement
3. How We Use Your Data
- Operate, maintain, and improve our services
- Process payments and manage subscription plans
- Send service-related updates, invoices, and technical notices
- Personalize dashboards and user experience
- Detect and prevent fraud, abuse, or security threats
- Comply with legal obligations and enforce our Terms of Use
4. Data Sharing
We never sell personal information. Data may be shared only with:
- Trusted service providers (e.g. payment, hosting, email)
- Legal authorities, if required by law or regulation
- Successors in case of merger or business transfer
5. Cookies and Tracking
We use cookies and similar technologies to ensure the website functions properly and to analyze usage. You can manage or disable cookies in your browser settings, though some features may stop working correctly.
6. Data Transfers
Your data may be stored or processed on secure servers located in multiple regions. We apply appropriate safeguards, such as encryption and standard contractual clauses, to protect your information.
7. Data Retention
We retain your account and shop data as long as necessary to provide services, comply with legal obligations, or resolve disputes. After closure or request, data is deleted or anonymized within a reasonable timeframe.
8. Security Measures
We use encryption, access controls, secure data centers, and internal policies to protect your data. However, no method of internet transmission or storage is entirely secure.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and obtain a copy of your data
- Request correction or deletion
- Withdraw consent or restrict processing
- Opt out of marketing communications
10. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect data from minors. If you believe a child has provided us with data, please contact us and we will delete it promptly.
11. Business Transfers
If Botami undergoes a merger, acquisition, or sale, your data may be transferred to the new entity under the same privacy protections described in this policy.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be available on this page with a revised «Last Updated» date.
13. Contact Us
For questions, requests, or concerns about this Privacy Policy or our data practices, contact us at:
hello@botami.pro
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